Frequently Asked Questions

How can I contact Vino Strumenti?
You can call us at 1 888 454 2068 or email us at <a href=”mailto:vinostrumenti@gmail.com”>vinostrumenti@gmail.com</a>.

How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.

What happens after I’ve placed my order?
Most orders Ship same business day when ordered by 2 Pm Central Time Zone.

How are products delivered to me?
UPS or United States Postal Service

What is your refund or exchange policy?
30 Days to review any product.  Only Merchandise can be fully refunded is returned in origional Packaging.  Sorry Shipping cannot be refunded unless it is our mistake.

How are products packaged?
Each item is carefully checked for Quality and boxed in a white or ble box for nice and easy fift giving. Fro Shipping all items are carefully wraped and boxed for safe arrival to you.

Are these all made of Solid Woods?
Yes all woods used are solid woods and Laminated together for a beautiful and high end look.

What is the finish on all the woods?
Yes Each accessory is hand finished and sanded and laquered with up to 8 coats of lacquer for a piano finish for a beautiful and durable surface.